{"id":29417,"date":"2025-12-07T21:00:13","date_gmt":"2025-12-07T21:00:13","guid":{"rendered":"https:\/\/fahana.fr\/?page_id=29417"},"modified":"2025-12-09T17:45:52","modified_gmt":"2025-12-09T16:45:52","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/fahana.fr\/en\/terms-and-conditions\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Terms and Conditions \u2014 Fahana<\/h2>\n\n\n\n<h5 class=\"wp-block-heading\">1. General<\/h5>\n\n\n\n<p>1.1.These Terms and Conditions (\"Terms\") govern your access to and use of the Fahana website (\"Site\") and its mobile top-up services.<\/p>\n\n\n\n<p>1.2. By accessing or using the Site and placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">2. Eligibility and User Account<\/h5>\n\n\n\n<p>2.1. You must be legally permitted to use online services in your country to use Fahana.<\/p>\n\n\n\n<p>2.2. You agree to provide accurate, current, and complete information when using our services.<\/p>\n\n\n\n<p>2.3. You are responsible for maintaining the confidentiality of your login credentials. All activity under your account is your responsibility.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">3. Services<\/h5>\n\n\n\n<p>3.1. Fahana provides digital mobile top-up services, including airtime and data recharges, as shown on the Site.<\/p>\n\n\n\n<p>3.2. Once you confirm a recharge and payment is successfully processed, the credit is delivered directly to the mobile number you provided, usually within a few seconds.<\/p>\n\n\n\n<p>3.3. All sales are final. Once a top-up has been successfully processed, it cannot be cancelled or refunded, except in cases of proven error by Fahana.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">4. Payments<\/h5>\n\n\n\n<p>4.1. All prices displayed on the Site include applicable fees, unless stated otherwise.<\/p>\n\n\n\n<p>4.2. You agree to use the payment methods offered on the Site.<\/p>\n\n\n\n<p>4.3. Payments are processed through secure third-party payment systems.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">5. Digital Delivery<\/h5>\n\n\n\n<p>5.1. Fahana provides a digital service. No physical products are shipped.<\/p>\n\n\n\n<p>5.2. Delivery is usually instant but may be delayed due to technical issues or mobile operator network problems.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">6. Liability and Warranty Exclusions<\/h5>\n\n\n\n<p>6.1. Fahana acts as a service platform and depends on mobile network operators to carry out top-ups.<\/p>\n\n\n\n<p>6.2. We are not responsible for delivery failures caused by incorrect telephone numbers, incorrect operator selection, or operator network failures.<\/p>\n\n\n\n<p>6.3. Our responsibility is limited to the correct processing of your order based on the information you provide.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">7. Appropriate Use<\/h5>\n\n\n\n<p>7.1. You agree not to use the Site for illegal, fraudulent or abusive purposes.<\/p>\n\n\n\n<p>7.2.Any suspicion of fraud may result in the immediate suspension or termination of your access.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">8. Confidentiality<\/h5>\n\n\n\n<p>8.1. Your personal data is processed in accordance with our Privacy Policy.<\/p>\n\n\n\n<p>8.2. You agree that the information you provide is accurate and up-to-date.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">9. Changes to the Terms and Conditions<\/h5>\n\n\n\n<p>9.1. Fahana may update these Terms at any time. Updates take effect immediately upon their publication on the Site.<\/p>\n\n\n\n<p>9.2. Continued use of the Site after changes means that you accept the updated Terms.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">10. Applicable Law<\/h5>\n\n\n\n<p>10.1. These Conditions are governed and construed in accordance with the laws applicable at the place of business establishment of Fahana.<\/p>\n\n\n\n<p>10.2. Any dispute will be submitted to the jurisdiction of the competent courts.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">11. Contact<\/h5>\n\n\n\n<p>For any questions regarding these Terms, you can contact Fahana via the contact details available on our website.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Conditions G\u00e9n\u00e9rales d&rsquo;Utilisation \u2014 Fahana 1. G\u00e9n\u00e9ralit\u00e9s 1.1. Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales d&rsquo;Utilisation (\u00ab Conditions \u00bb) r\u00e9gissent votre acc\u00e8s et<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29417","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fahana.fr\/en\/wp-json\/wp\/v2\/pages\/29417","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fahana.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fahana.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fahana.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fahana.fr\/en\/wp-json\/wp\/v2\/comments?post=29417"}],"version-history":[{"count":4,"href":"https:\/\/fahana.fr\/en\/wp-json\/wp\/v2\/pages\/29417\/revisions"}],"predecessor-version":[{"id":29529,"href":"https:\/\/fahana.fr\/en\/wp-json\/wp\/v2\/pages\/29417\/revisions\/29529"}],"wp:attachment":[{"href":"https:\/\/fahana.fr\/en\/wp-json\/wp\/v2\/media?parent=29417"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}